Service

Customer Support

Turner Electronics differentiates itself from its competitors by offering a complete solution tailored to the customer’s individual requirements, including advice on the most suitable equipment, installation, technical support, and training, using our own Works trained engineers. We are able to deliver the highest levels of customer care by constant monitoring of both pre- and post-sales support. All our customers receive full operator training free of charge when they purchase a machine.

PROBLEMS WITH COUNTERFEIT SCHLEUNIGER PARTS:

We have recently heard of a number of problems occurring in the field with machines that have been fitted with counterfeit Schleuniger parts. We cannot stress highly enough the importance of only using parts originating from the manufacturer.

Service Contracts

Turner Electronics offer customised service contracts to meet each customer’s particular requirements. We aim to provide a dedicated service support for all our machines to help customers achieve maximum production output. Some of the options available include:

  • On-site service
  • Preventative maintenance visits
  • Telephone assistance
  • 24 hour response time
  • Operator training
  • Emergency callouts

Our highly trained engineers are based regionally in Surrey and Derbyshire and provide countrywide support.

For further information please contact Tania Turner on 020-8668-0821.